Your Information Matters
This privacy notice tells you what you can expect me to do with your personal information
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I collect and process the following information:
Personal details, such as your name, email address, home address, telephone number and other contact information;
Demographic information, such as your date of birth and gender;
Details of your story for your ceremony (this could include information about your health, identity, beliefs, sexual orientation, marital status, and employment);
Details of your ceremony, which might include details of participating loved ones;
Records of any balances, payments and other financial information;
Your IP address and information about your interaction with my website and emails;
Photographs, videos, audio and meeting recordings;
Other information from correspondence and other types of communication we have had.
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The information that I process is received either:
Directly from you-through information and details provided either in forms via my website, correspondence (including via written correspondence, email or social media), in person or virtual meetings, telephone, or website interactions;
Publicly available sources;
Suppliers and service providers (for example, via Funeral Directors);
Third parties (for example, from loved ones in planning your funeral).
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I require a lawful basis to process your personal information. To provide and improve products and services for clients and operate client accounts these include:
Consent;
To enter or deliver a contract with you;
For my own legitimate interests, where I have assessed that it is fair and balanced to do so and the processing is within your reasonable expectations.
How long I retain your information for will depend on the purpose for which it was collected and the ceremony type. For more information please use the above contact details.
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I may share your information in order to plan, develop and deliver your ceremony. I take a range of steps to ensure that your personal information is adequately protected by me and any services I use.
I may share your information with:
Other people, suppliers or service providers involved in your ceremony;
Publicly on my website, social media or other marketing and information media (you should refer to their own privacy policies);
Cloud service providers;
IT suppliers that host and support my website;
Other third parties I am legally obliged to share personal information with.
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You have certain rights under data protection law as follows:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where I get personal information from and who I share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask me to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure - You have the right to ask me to delete your personal information.
Your right to restriction of processing - You have the right to ask us to limit how I can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data.
Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you.
Your right to withdraw consent – When I use consent as the lawful basis you have the right to withdraw your consent at any time.
If you make a request, I must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
You can find out more here.
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If you have any concerns about my use of your personal data, you can make a complaint using the contact details at the top of this privacy notice.
If you remain unhappy with how I have used your data after raising a complaint with me, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AFHelpline number: 0303 123 1113
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Cookie is a small file of letters and numbers that is downloaded onto your computer or stored in your browser when you visit my website.
Cookies are used to make my website work by:
Keeping you logged in as you navigate around my website;
Remembering any actions you have taken (such as closing a banner).
Cookies also help with analysis of the behaviour of visitors in order to improve service and resolve any technical issues that persist.